LEGAL CONDITIONS FOR THE PURCHASE OF RCD ESPANYOL TICKETS ON-LINE THROUGH THE WEBSITE

   www.rcdespanyol.com

The following conditions of purchase and sale have the purpose of establishing the terms and explaining the details of the ticket purchase operation by users who proceed to the purchase by this means, as well as the rights and obligations inherent to the ticket/s being purchased.

1.General characteristics. Ownership

The domain www.rcdespanyol.com is owned by RCD ESPANYOL DE BARCELONA SAD, with registered office at Avenida Baix Llobregat, 100, Cornellà del Llobregat, registered in the Register of Clubs, Associations and Sports Entities of the General Directorate of Sport, of the Department of Presidency, of the Generalitat de Catalunya, in Section 1, Volume I, Folio 333, Entry number 666, sheet 724 and with NIF A-08357139. You can contact RCD ESPANYOL by phone at 932.927.700, or by sending an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Formalisation of the purchase.

From the moment the user makes the purchase order of one or more tickets will be called 'BUYER', and will be obliged as such against RCD ESPANYOL DE BARCELONA SAD which will be the seller. The purchase made over the Internet by the BUYER and received by RCD ESPANYOL DE BARCELONA SAD is of a binding contractual nature. The BUYER must correctly and completely fill in the required data and undertakes not to enter false data. Receipt of the purchase order will be confirmed by e-mail, and from that moment the purchase-sale will be perfected and both parties will be obliged to comply with what has been agreed.

 

3. General conditions governing the purchase and sale of tickets through this site www.rcdespanyol.com.

The purchase of the ticket/s represents the acceptance, on the part of the PURCHASER, of the following General Conditions:

A) The date and time of the match for which the ticket/s is/are purchased and the price of these, will be that which will appear on the website at the time of making the purchase. Taking into consideration that the date and time of the match may be modified by the competition organiser unilaterally, the PURCHASER shall be solely responsible for verifying the definitive date and time of the match prior to the match being held. This verification can be carried out through the RCD ESPANYOL DE BARCELONA SAD website (www.rcdespanyol.com).

B) The number of tickets, their price and location will be chosen by the PURCHASER during the purchase process and cannot be modified once the purchase has been formalised.

C) ) THE PURCHASER declares that he/she is aware that RCD ESPANYOL DE BARCELONA SAD works with a dynamic pricing policy which implies that the price originally established for the product or service may be altered upwards or downwards depending on supply and demand and the time proximity of the event in question. The BUYER pays the price published on the website at the time of completing his/her purchase, but the price of similar tickets may increase or decrease (for future purchases by third parties) once the BUYER has made his/her purchase. The PURCHASER shall not be entitled to a refund of the price difference if the price of similar tickets subsequently decreases after the time of purchase. Therefore, the validity of the ticket(s) and the price of the ticket(s) shall be as stated on the website at the time of purchase. The price printed on the ticket/s usually corresponds to its/their face value and not to the purchase price. The PURCHASER shall not be entitled to a refund for having paid a price higher than the face value.

D) The purchase of tickets through the official website of RCD ESPANYOL DE BARCELONA SAD has the ticket printing service, which allows (i) printing the ticket at the same time of completion of the purchase process (downloading a pdf file) or (ii) saving the file on the computer/mobile phone for later printing. In exceptional situations, for technical and/or security reasons, the ticket printing service may be deactivated, in which case, the PURCHASER must go to the Club's ticket offices at least 2 hours before the match to collect or reprint the ticket(s). In order to collect the ticket/s, the PURCHASER must present at the ticket offices: The credit/debit card with which the purchase was made. In the event of collection by a third party other than the PURCHASER, the PURCHASER must present the credit/debit card with which the purchase was made, the original ID of the PURCHASER and a signed authorisation from the PURCHASER for the collection of the ticket by the third party, in addition to the original ID or passport of the third party collecting the ticket.

E) Once the ticket/s has/have been purchased, it/they will not be exchanged for any other ticket/s nor will it/they be refunded except in the following cases: (i) Cancellation of the sporting event for reasons attributable to the will of the Club. (ii) Cancellation of the sporting event for reasons not attributable to the will of the Club. (iii) Postponement of the event for reasons beyond the control of the Club, but holding the event at a later date. (iv) Postponement of the event due to force majeure, but holding the event at a later date. (v) Cancellation of the sporting event due to force majeure. In all the above cases, RCD ESPANYOL DE BARCELONA SAD will refund the full amount corresponding to the price of the ticket/s but not the management costs/expenses. And such refund must be requested by the PURCHASER within 48 hours of the announcement of the cancellation of the sporting event for which the ticket/s was/are purchased. In cases (ii) and (v) RCD ESPANYOL DE BARCELONA SAD will refund the full amount corresponding to the price of the ticket/s but not the management costs/expenses. And such refund must be requested by the PURCHASER no later than the planned date of the cancelled sporting event. In cases (iii) and (iv) RCD ESPANYOL DE BARCELONA SAD will refund the full amount corresponding to the price of the ticket/s but not the management costs/expenses. Such refund must be requested by the PURCHASER within two working days following the announcement of the change of date and, in any case, before the new date scheduled for the holding of the sporting event. The expiry of the periods established in the 3 preceding paragraphs without the PURCHASER having requested a refund of the amount corresponding to the purchases made shall be understood as a waiver by the PURCHASER of the right to a refund of any amounts that may correspond to them. In no case shall any refund be made beyond the established deadlines. The inability of the PURCHASER to attend the match for reasons beyond the control of RCD ESPANYOL DE BARCELONA SAD and/or an error when making the purchase will not be valid reasons for requesting a refund of the price of the tickets.

F) RCD ESPANYOL DE BARCELONA SAD reserves the right to alter or modify the programme of the event following the indications of the regulatory body of the different competitions held at the facilities of RCD ESPANYOL DE BARCELONA SAD If a match is cancelled, suspended or postponed, RCD ESPANYOL DE BARCELONA SAD will inform as soon as it becomes aware of it through publication on the website, and it is the BUYER's responsibility to inform himself and verify whether an event has been cancelled as well as the definitive date and time of the match, in the event that it has been postponed.

4. Conditions of access and stay in the facilities of RCD ESPANYOL DE BARCELONA SAD.

A) RCD ESPANYOL DE BARCELONA SAD reserves the right of admission at all times. The minimum legal age for access to this type of event is 16 years old. Any minor under this age must be accompanied by a responsible adult.

B) For security reasons, at the time of entering the venue, attendees may be searched, and under no circumstances may objects that could be considered dangerous or that are prohibited by current safety regulations at sporting events be brought into the venue. The following conduct is strictly forbidden and, therefore, will legitimise the prohibition of access: - The introduction of alcoholic beverages, weapons, instruments likely to be used as such, flares, fireworks or similar objects. - The introduction and display of banners, symbols, emblems or legends that imply incitement to violence. - Having been sanctioned with the prohibition of access to any sports venue, until the sanction has been extinguished. - Being under the influence of alcoholic beverages, narcotics, psychotropic drugs, stimulants or similar substances.

C) RCD ESPANYOL DE BARCELONA SAD may refuse access to or expel the ticket holder from the ground in the event of non-compliance with these conditions or in the event of disregarding the instructions given by the Club's staff. The denial of access or expulsion may also be carried out in the event that, rationally, it can be foreseen that their remaining in the enclosure would pose a situation of risk or danger to the ticket holder or to others attending the event, the ticket holder being held personally responsible, in all cases, for their own actions and omissions when these cause injury to third parties or damage to materials.

And in any case, of not complying with the conditions of access and permanence in the enclosure foreseen in the law 19/2007, of 11 July, against violence, racism and xenophobia. D) Any attempt to defraud, subtraction, theft, as well as damage to private property caused directly or indirectly in the facilities of RCD ESPANYOL DE BARCELONA SAD, will legitimise the Club to adopt the measures and initiate the legal actions it deems appropriate against the perpetrators.

D) The use of professional photographic or recording equipment within the facilities of RCD ESPANYOL DE BARCELONA SAD is forbidden unless previously authorised. Laser pointers and animals, except guide dogs, are also prohibited.

5. Use of tickets purchased

A) The ticket/s purchased to attend sporting events at the facilities of RCD ESPANYOL DE BARCELONA SAD are equipped with different security elements to preserve their validity and authenticity. RCD ESPANYOL DE BARCELONA SAD is not responsible for the ticket/s that have not been purchased at official points of sale or through authorised agents and/or those that have not been printed directly by the PURCHASER through our website. Any ticket that is damaged, torn or shows signs of forgery will entitle RCD ESPANYOL DE BARCELONA SAD to prevent the bearer from accessing the venue. In the case of forgery, RCD ESPANYOL DE BARCELONA SAD reserves the right to take the corresponding legal measures. The ticket/s purchased in this way must be kept in the custody of the purchaser until the day of the event. The PURCHASER of the ticket/s assumes all responsibility in the event of duplicity, photocopying or falsification of the ticket/s, losing all the rights that this grants him/her to access the venue.

B) RCD ESPANYOL DE BARCELONA SAD is not responsible for any loss or theft of tickets. Nor is it responsible for any personal belongings.

C) Illegal resale (or attempted illegal resale) of a ticket constitutes grounds for seizure or cancellation of the ticket without refund or any other form of compensation. In the event that the purchaser is a member of RCD ESPANYOL DE BARCELONA SAD, the club reserves the right to cancel the season ticket. In order to avoid illegal resale, the purchase of tickets may be limited to a maximum number of tickets per person or member and/or per credit card. Purchases made in contravention of the criteria established by RCD ESPANYOL DE BARCELONA SAD and communicated on the website will entitle the Club to cancel the tickets, and the purchaser must be duly notified.

D) The purchase of tickets does not authorise the BUYER to use the tickets, or their content, for advertising, marketing or promotional purposes (including competitions, gifts and/or draws), except with the express written consent of RCD ESPANYOL DE BARCELONA SAD. Failure to comply with this prohibition will legitimise RCD ESPANYOL DE BARCELONA SAD to render the ticket/s unusable and to initiate any legal action it deems appropriate to claim any damages that such conduct may have caused RCD ESPANYOL DE BARCELONA SAD.

 

6. Applicable legislation and jurisdiction

All disputes or claims arising from the interpretation or execution of this Legal Notice shall be governed by Spanish legislation, and shall be subject to the jurisdiction of the Courts and Tribunals of Barcelona.